Callhaven — Subprocessor List
Last updated: September 25, 2026
Callhaven uses the following subprocessors to provide the Service. Each processes data only as necessary to perform its function.
| Subprocessor | Function | Relationship | Location |
|---|---|---|---|
| Retell AI, Inc. | Voice AI platform — powers the AI receptionist, call handling, and transcription | Direct subprocessor | United States |
| Twilio Inc. | Underlying telephony/carrier infrastructure | Used through Retell AI (not directly contracted by Callhaven) | United States |
| Supabase Pte. Ltd. | Database and backend infrastructure | Direct subprocessor | United States (data region) |
| Vercel Inc. | Website and application hosting; basic, privacy-friendly analytics | Direct subprocessor | United States |
| Paddle.com Market Ltd. | Payment processing and billing (Merchant of Record) | Payment provider | Global |
We will update this list if subprocessors change and, where required, provide notice to active subscribers. Data retention described elsewhere in this Policy refers to primary application data; backup systems and third-party providers may retain data for a limited additional period as reasonably necessary for disaster recovery and legal compliance.